Our personalised digital jewellery appointments offer a wonderful opportunity for you to view many of our pieces and collections from the comfort of your own home.
All you need is access to a computer and you can easily set up an appointment at a time that suits you best via Zoom. We'll even send you a meeting reminder so you don't forget!
So, if you need help selecting the perfect piece of custom jewellery.....
You're confused about the different sizes we offer.....
You would like help choosing a gift.....
You would like to see something specific.....
Or, if you have a list of questions about engraving, diamonds, gemstones, chains, hallmarks, our timescales, delivery options or anything else.....
We're more than happy to discuss current orders, future commissions and answer any questions you might have in person.
We fully understand how important it is to speak to a real person throughout the whole creative process, from the very beginning and at every stage afterwards.
We will follow up every virtual meeting with an email detailing everything discussed, so that you have all the information you need at hand.
This means that you can take all the time you need to decide what you might like.
Browse the available calendar dates below and choose a date that best suits you. You will receive email and phone confirmation of your virtual appointment.
What is a digital Jewellery appointment?
At Sophia Alexander we know that our customers always have a lot of questions and sometimes, it's nice to ask them in person. It's also nice to really see the pieces of jewellery in the different collections (albeit digitally) before you decide to buy.
We're often asked about the sizes of the different pieces of jewellery; how a charm compares to a small necklace and how that compares to a large pendant.
We're asked about the different chains; how pieces look when they're worn and how they look if you wear multiple pieces of jewellery together.
Then there's questions about how to measure your finger correctly for your wedding ring, how to take perfect fingerprints and handprints, and about how the creative process works.
Digital appointments can make you feel more confident in making your decision.
And how does it work?
The calendar above shows our usual availability, but if you cannot see a time that suits you, please get in touch and we'll try to accommodate you.
Simply select a time that suits you from the calendar above, enter your name and contact details. Then add a short message telling us what you are specifically interested in seeing and talking about.
Everything about your digital jewellery appointment will be tailored personally to you.
Help to use our fingerprint, handprint and animal print kits.
From experience, we know that not everyone finds taking impressions easy, particularly when it comes to taking prints from squiggly babies, small children and animals.
We always keep a stock of different impression kits here in the studio, so we can go through the whole process step by step with you.
The only thing to note is that we have no spare animals roaming around the studio, so we have no way to physically demonstrate the animal printing kits, but we can still give you plenty of tips and tricks if you are having difficulty taking a print you are complately happy with.
Can I only book one Zoom call?
Most customers only ever want one digital jewellery appointment before they decide to order, but if you need another, or would like to see your piece of jewellery during the making-process, within reason, we are more than happy to try and accommodate you.
We will of course send you photographs, emails or messenger messages via Facebook and Instagram at each interesting stage of creation as a matter of course, but we understand that part of the magic in having a piece of jewellery made instead of manufactured is seeing things "behind the scenes".
If you would like to ask anything at all before booking your personalised jewellery consultation, don't hesitate to get in touch. We aim to respond to emails within 24 hours. We may sometimes be available via Facebook and Instagram Messenger outside our normal working hours.
Please note that our studio hours are 10am - 3pm British Standard Time, Monday - Friday. Facebook or Instagram Messenger are often the fastest way to get in touch as we are usually busy working on commissions in the studio:
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